Why am I getting a 404 error on a giveaway?
A giveaway shows a 404 (not found) page when it was deleted, or when its owner's account is unverified, suspended or deleted. The owner can fix the first two.
Why a giveaway returns a 404
- The owner hasn't verified their email. Their giveaways stay hidden from visitors until they do. The owner still sees the page, with the message "This giveaway is not public yet."
- The giveaway was deleted by its owner.
- The owner's account was suspended for breaking the Terms of Service, or deleted.
How do I fix a 404 on my own giveaway?
- Log in and look for the bar at the top: "Your giveaways won't be visible to the public until you verify your email."
- Click Resend verification email and open the link while logged in.
This works the same on every plan. More causes and fixes: Why is the URL page for my giveaway not working?
Troubleshooting
I entered a giveaway and now get a 404
The giveaway is no longer available. Contact the person or brand who ran it.
My account is suspended
See Why has my account been suspended?
Frequently Asked Questions
Can a deleted giveaway be restored?
There's no option to restore it yourself. Email support@kingsumo.com with the giveaway link.
I think a giveaway was fake. How do I report it?
Email support@kingsumo.com with the giveaway's link. See How can I report fake giveaways?